Privacy Policy
Last updated: January 7, 2026
Tax Lens ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered tax and advisory services platform.
Data Encryption
All data is encrypted at rest and in transit using AES-256 and TLS 1.3 protocols.
Transparency
We clearly disclose what data we collect and how it's used in our services.
Your Control
You have full control over your data with options to access, export, or delete.
Data Minimization
We only collect data necessary to provide our services effectively.
1. Information We Collect
Personal Information: Name, email address, phone number, company name, and job title when you create an account or contact us.
Financial Data: Client financial documents, tax records, and expense data that you upload for analysis through our platform.
Usage Information: How you interact with our services, including pages visited, features used, and time spent on the platform.
Device Information: Browser type, operating system, IP address, and device identifiers for security and optimization purposes.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI-powered tax and advisory services
- Process and analyze financial data to identify savings opportunities
- Generate audit reports, recommendations, and compliance documentation
- Communicate with you about your account, services, and updates
- Ensure platform security and prevent fraudulent activity
- Comply with legal obligations and regulatory requirements
3. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service Providers: Third-party vendors who assist in operating our platform (hosting, analytics, customer support)
- Professional Advisors: Lawyers, accountants, and auditors when necessary for business operations
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-leading security measures including:
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Multi-factor authentication (MFA) for account access
- Regular security audits and penetration testing
- SOC 2 Type II compliance certification
- Role-based access controls and audit logging
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Financial data is retained for a minimum of 7 years as required by tax regulations. You may request deletion of your data at any time, subject to legal retention requirements.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Export your data in a portable format
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions, to protect your data during international transfers.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: